Jowu Giftshop Inc wants you to know that your privacy is important to us. Our customers are at the heart of everything we do, and we strive to ensure your experience with Jowu Giftshop Inc is one you will want to repeat and share with others. As part of our commitment to you, we respect and protect the privacy of the personal information you provide to us.
This Privacy Policy explains:
- What information we collect
- Why we collect it
- How we use it
- Who we may share it with
- Your choices regarding your information
“Site” refers to our Jowu Giftshop Inc website, mobile apps, and software.
“Services” include the Site, customer service phone lines, and other shopping or product-related services.
We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date on this page. Additional features or offers may be subject to different privacy rules as disclosed at the time.
What Is Personal Information?
“Personal information” means information that identifies or can be used to identify an individual who uses our services or becomes a customer.
Collection, Use, and Sharing of Information
You may provide personal information when you use our services, including:
1. When You Navigate to Our Site
Data We May Collect:
- Cookies and tracking data
- Device and browser info
- Web server logs
- General location
How We Use It:
- Operate and optimize the Site
- Detect and prevent fraud
- Show personalized content and ads
- Understand demographics and behaviors
Who We Share With:
- Site optimization and security partners
- Marketing providers
If You Don’t Provide It:
- Some features may not work
- Purchases may be unavailable
- No marketing communication
2. When You Interact with Features on Our Site
Data We May Collect:
- Cookies
- Browsing history
- Wishlist entries
How We Use It:
- Show items you browsed or saved
- Improve services and develop new ones
Who We Share With:
- Providers supporting Site functionality
If You Don’t Provide It:
- No personalized content
- Certain tools won’t work properly
3. When You Make a Purchase
Data We May Collect:
- Full name
- Contact info
- Shipping address
- Payment details
How We Use It:
- Process orders and payments
- Provide post-sale services (cleaning, resizing, etc.)
- Track and confirm orders
- Prevent fraud
- Support Diamond Upgrade Program
Who We Share With:
- Payment processors
- Shipping services
- Fraud prevention providers
If You Don’t Provide It:
- You won’t be able to make purchases or access related services
4. When You Contact Us
Data We May Collect:
- Full name
- Contact info
- Order details
- Call recordings
How We Use It:
- Help complete orders
- Answer questions
- Process returns
- Improve support
Who We Share With:
- Call handling and recording vendors
If You Don’t Provide It:
- Limited or no customer service support
5. When You Submit for Marketing or Sweepstakes
Data We May Collect:
- Your and your friend’s name and email
How We Use It:
- Send offers and updates
- Allow product sharing with friends
- Manage promotions
Who We Share With:
- Marketing and sweepstakes partners
If You Don’t Provide It:
- No marketing updates
- Can’t share items or enter promotions
6. When You Review a Product
Data We May Collect:
- Full name
- Email address
- Your review and submitted images
How We Use It:
- Display reviews for other shoppers
- Improve product and service quality
Who We Share With:
- Review hosting platforms
If You Don’t Provide It:
- You can’t post a review
7. When You Interact on Social Media
Data We May Collect:
- Name and username
- Your post content
How We Use It:
- Respond to your posts
- Share offers
- Manage social promotions
Who We Share With:
- The social media platform you use
If You Don’t Provide It:
- You can’t engage with us on social media
8. When You Book an Appointment
Data We May Collect:
- Full name
- Email address
How We Use It:
- Schedule your showroom visit
If You Don’t Provide It:
- You can’t book an appointment
Other Uses of Your Information
Jowu Giftshop Inc may also use your data:
- To comply with legal obligations
- As outlined in our Terms and Conditions
- With your explicit consent
We may combine your data with other sources (e.g., public records, cookies, partner data) to personalize your experience and refine our offerings.
Tracking Technologies
We and our business partners may use technologies like cookies and web beacons to:
- Recognize your device
- Track your interactions
- Improve services and advertising
You can manage your cookie preferences through your browser settings.